Tuesday, January 13, 2015

Marketing information system

Marketing information is useful only of it can help a marketing manager to make a decision. In order to be useful, information should be of high quality, relevant timely and complete.

What is a marketing information system? A marketing information system can be  defined as a set of procedures and methods for the regular planning, collection, analyses and presentation of information for use in making marketing decision. It is a structure of people, equipment, and procedures used to gather, analyze, and distribute information needed by an organization.

The information is part of on-going data-gathering process involving initial data collection as well as routine and systematic data collection procedures. This requirement distinguishes marketing information system database activities from ad-hoc, one time project-oriented data gathering characteristic of traditional forms or market research.

Philip Kotler has identified three types of marketing information:
*Marketing intelligence: information comes from the environment
*Internal marketing information: information flows within the firm
*Marketing communications: information flows from the firm outward to the environment
Marketing information system

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